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Outlook For Mac Troubleshooting



Is Outlook not working correctly? This article explains how you can fix when you have Outlook mail issues on your Mac. More specifically, Outlook may randomly crash or freeze when you want to check your email. Another similar issue is that Outlook may become too slow to respond on your Mac. Some users have also stated that they were unable to launch the software. Several factors may result in these types of performance problems.

  1. This article describes some useful tools for Microsoft Outlook for Mac. More information Outlook Search Repair. The Outlook Search Repair tool repairs search results within Outlook. Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to.
  2. In Outlook, click Help Check For Updates. If an update is found, download and install it. Restart Outlook. If the problem continues, click Help Contact Support.

If you are having a similar problem, here is how you can troubleshoot:

See also: Mac Mail App Opens Itself Randomly, Fix

Try Disabling Add-Ins. One or more add-ins could be conflicting with Outlook and causing the.

Outlook not working?

Please try each step below one at a time. Make sure to check your Mac after each step to see if Outlook starts working again.

1. Restart your Mac. You can restart your Mac by going to the Apple menu > Restart.

Outlook For Mac Troubleshooting

2. Make sure that both macOS and Outlook are up to date.

  • Update your Mac: Go to System Preferences and click Software Update. If your Mac version is macOS High Sierra or earlier, then go to the App Store app to update the software on your Mac.
  • Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help > Check for Updates. AutoUpdate will check for updates. And click Update if there are updates available. If you downloaded Outlook from the Mac App Store, then open the App Store app to update it. Updating Outlook will also fix if you are seeing the “You can’t use this version of the application “Microsoft Outlook” with this version of macOS“ error message.

After updating, restart your Mac.

3. Follow the steps below. Following these steps will disable the preview feature for encrypted email which is known to cause Outlook to freeze. Here is how:

  • Quit Outlook (Outlook > Quit Outlook).
  • Open the Terminal (Applications / Utilities or you can use Spotlight to open the Terminal app).
  • Enter the following command and hit enter:
  • Now enter the following command and press enter:
  • Close Terminal.
  • Restart your Mac.
  • Open Outlook and test.

4. Are you using add-ins in Outlook such as WebEx, Mendeley, EndNote, Zotero, Grammarly, Boomerang, etc? Outdated third-party add-ins may cause these types of issues. It is very essential that you have the latest updates for your add-ins. Photolemur 2 2 0 – automated photo enhancement.

5– If you are still having issues with Mac Outlook, then let’s try the following: Following the steps below will help you identify if you have a Profile issue. We will use the Outlook Profile Manager.app and create a new profile. Then we will set this profile as default. If you can open Outlook without an issue, this means that your old profile corrupted and needs to be repaired. Here is how:

  • Open the Applications folder.
  • Right-click (or control-click) Microsoft Outlook and click Show Package Contents.
  • Go to Contents > SharedSupport, and Outlook Profile Manager.
  • Create a new profile by clicking the Create a new profile (+) button.
  • Enter a new name for the new profile.
  • Select this new profile and click the tools/gears icon (Set the default profile) and click Set as Default.
  • Quit Outlook (Outlook > Quit Outlook) and then re-open Outlook.

Now test Outlook. Lucky nugget casino instant play. Does your problem occur or not? If it is now working, this means that your original profile file needs to be repaired. If this is the case, here is how you can repair it: https://truemup861.weebly.com/infographics-for-pages-3-0-2-download-free.html.

  • Change the profile to the original (follow the steps above).
  • Go to FinderClick Go and Go to Folder and Enter:
  • Click Go.
  • And find and drag the Outlook.sqllite to your desktop.
  • Open Outlook, Outlook will say “there is a problem and Outlook needs to rebuild”, and then follow the onscreen instructions.

See also: How To Turn Off Split Screen In Mail

Alphy Thomas | Modified: 2020-05-07T12:49:05+00:00 | Outlook, Tips|
Help! I am using Mac Outlook 2016 and an outgoing message is stuck in its Outbox. After that, I am unable to send any other email message even, I am not receiving new emails. This is something I have never seen before and suspect might be unique for the Mac Outlook. Regardless, I have checked the most widely recognized reason, that the email is so large due to attachment and graphics. However, this is not the case here and it is not displaying the yellow exclamation mark or any error message. Is there any place in Mac Outlook where it may hold the error information about outlook 2016 for mac not sending or receiving emails?

Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .

Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails

There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.

#1. Outlook for Mac is in Offline Mode Resolution

If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.

  1. Click on Outlook tab and verify that Work Offline option is unchecked

#2. Items from the Exchange Account Saved in Outlook cache.

If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.

Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:

Important: Below guidelines will delete all the information that is not synchronized with Exchange server, including the contacts’ mail certificate. Removing cache replace the contents of a folder with the latest data items from MS Exchange server. Thus, before deleting the cache, make sure that your Mac Outlook data is backed up.
  1. Verify that your PC is connected to Exchange Server
  2. Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
  3. Now, from the General tab, hit Empty Cache button
  4. After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server
Also Read:How to Troubleshoot Out For Mac Not Downloading Attachments?

#3. Outlook is Not Linked With Server Running Exchange Server

Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:

Mac Troubleshooting Guide

  1. In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
  2. Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
  3. If you are connected to the account successfully before then, just try to connect with it from any other
  4. Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator
Also Read:How to Troubleshoot Mac Outlook not Syncing With Exchange Server?

#4. POP and IMAP Accounts Requires Authentication

POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.

Resolution: Few email services require the authentication for SMTP server. https://redledcoupon.weebly.com/furry-beach-club-hacked.html. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.

  1. Go to the Tools tab and click on Accounts
  2. Now, in the left pane of Accounts wizard, choose the account
  3. In the Outgoing Server section, click on More Options
  4. Next, in the pop-up menu, choose the type of authentication and enter the credentials
Also Read:How to Archive Emails in Mac Outlook 2016, 2011?

#5. The ISP or Network Firewall Blocks Connections to SMTP Server

Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.

  1. In case, if you already have the address of an alternate SMTP server then, enter it in the account
  2. Click on the Tools tab and select Accounts
  3. Now, in the left-side of Accounts wizard, choose the account
  4. In Outgoing Server box, enter server name or address
Important: If you are using a laptop in different locations then, the SMTP server that you are using in one location may not work in the other locations. Every Internet connection you use might have a firewall with its personal restrictions.

#6: Account Settings or Credentials are Incorrect

Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.

  1. Click on the Tools tab and select Accounts option
  2. In left pane of Accounts box, select the account
  3. Eventually, verify that you have entered the right username, password, and email address
  4. If still, your account does not work properly then, contact your email service provider for more details about
  5. how to configure the account in Mac Outlook application. It is also possible that your account may need some special settings like SSL (Secure Socket Layer) for connecting or you have been override the default port.
Also Read:How to Rebuild Mac Outlook 2016 Database?

Conclusion

If your Outlook for Mac not sending or receiving emails then, some solutions have been discussed in this article to resolve this issue. Well, most of the email difficulties users came across becomes related to the wrong or expired password, incorrect connection settings or due to a misbehaving email application. Visual studio express mac download. If no solution works for you then, try to remove your email account from the local machine completely. After that, re-add it and if you are using the Exchange or IMAP account, you will not lose your emails after doing that.

Frequently Asked Questions

Why am I unable to send emails in Outlook for Mac?

It is because there might be a communication problem between Mac Outlook and outgoing mail server. This is the reason your emails get stuck in Outbox and Outlook is not able to connect with the mail server to send it.

I can receive email but not able to send any message, Why?

The most likely possible reason behind this is incorrect SMTP authentication setting. The server will reject the email with a relay denied. And, this generally means that your SMTP authentication is disabled. So, to deal with this issue it is advised to turn on SMTP authentication.

Apple Mac Troubleshooting

How to fix Outlook for Mac is not sending and receiving emails?

1. Make sure that Mac Outlook is online
2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication

Microsoft Outlook For Mac Troubleshooting

How to delete cache items from Exchange Server folder?

1. First of all, make sure that your PC is connected to MS Exchange Server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After following above steps, Mac Outlook will automatically begin downloading the data items from the Exchange server

Outlook For Mac Not Syncing

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